Refund policy

Return & Refund Policy

At MyVibeWear, customer satisfaction is important to us.

If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

Return Eligibility

To qualify for a return:

• Items must be unused, unworn, and unwashed.

• All original tags must remain attached.

• Items must be returned in their original packaging.

• Proof of purchase is required.

Items returned without prior authorization may not be accepted.

Non-Returnable Items

The following items cannot be returned:

• Gift cards

• Final sale items

• Clearance items

• Personalized or customized products

• Items showing signs of wear or damage caused by the customer

Return Process

To initiate a return, please contact:

service@qkdstrading.com

Please include:

• Order Number

• Product Name

• Reason for Return

Our support team will provide return instructions.

Refunds

Once the returned item has been received and inspected, we will notify you of the approval status.

Approved refunds will be processed to the original payment method within 3–7 business days.

Processing times may vary depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include photographs showing the issue so we can resolve it promptly.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.

Thank you for shopping with MyVibeWear.